Multitrends ITNet Services is a rapidly growing Cloud Services and IT Management company with offices in Maple Ridge, BC and Toronto, Ont. Since its creation in 2001, Multitrends has grown from a small one man operation into an international specialized IT service provider serving clients across the length and breadth of Canada, the US and on into Europe. Multitrends team of experts supply comprehensive network, server and desktop tech support and specialize in implementing a wide range of cloud services for its clients. The company thrives on encouraging innovation from its staff, respects the individual needs of each of its employees and works hard at making coming to work a fun and enjoyable experience.
Full time position
You will be responsible for providing project implementation services and also be available for escalated network / server support to our helpdesk team. The Network Support Representative must have a strong level of experience configuring, supporting and troubleshooting Windows Servers 2008 to 2012 operating systems, Hosted exchange migrations and be familiar with Network equipment configuration and installations (Firewalls, Routers, Switches and Access Points etc). You will be informing the clients/and fellow team members of updates related to the progress of service requests and projects via our online ticketing and project CRM.
A motivated individual who is self-starter and can work independently as well as contributing to a great team! You enjoy flexibility of working from your home, the office, or at the client site showing your amazing ability of completing projects and meeting timelines. You are well educated, experienced and certified in your areas of expertise while having a broad range of skill sets providing support when and where needed including when your team needs you. Your communication skills are excellent and are able to present ideas in a user-friendly way. Challenges are overcome by your positive attitude and the ability to work well under pressure .
Please reply to this ad with a brief covering letter and your resume.
Only qualified applicants will be contacted
Job Type: Full-time
- AD Design and implementation: 5 years
- Server 2008 to 2012: 3 years
- Network infrastructure: 5 years
- Hosted Exchange migration and implementation: 3 years
- VMWare support and implementation: 3 years